Terms & Conditions

1. Introduction

Welcome to Nina Passport. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully before making any purchase.

2. Orders and Payment

• We offer cash on delivery as the only payment method.
• Once an order is placed, it cannot be modified or canceled after confirmation.
• The exact amount must be paid at the time of delivery.

3. Shipping and Delivery

• Orders are processed and dispatched within the estimated time provided at checkout.
• Delivery times may vary based on location and unforeseen circumstances.
• If the recipient is unavailable at the time of delivery, reattempts may be made, or the order may be canceled.

4. Returns and Refunds

• Returns are only accepted in cases of defective or damaged products upon delivery.
• To request a return, customers must provide proof of damage within 24 hours of receiving the item.
• Once the issue is verified, an appropriate resolution will be provided.

5. Changes to Terms and Conditions

• We reserve the right to update or modify these Terms and Conditions at any time.
• Continued use of the website after changes implies acceptance of the revised terms.

6. Contact Information

If you have any questions about these Terms and Conditions, please contact us at [email protected].